An older woman and a young African American caregiver sitting in a living room.

A Culture Of Caring For You

WHAT WE DO

Self-directed, in-home care is called many names, but they all mean the same thing: you choose who provides your long-term care and how your services are delivered.

For over 30 years, Consumer Direct Care Network (CDCN) has provided in-home care assistance and superior customer service to unique people just like you, in 14 states across the nation.

You are a valued member of your community, and we help you stay involved. If you need assistance to stay healthy in your home and receive Medicaid funding as one of your supports, we are here to help.

Depending on your state, CDCN can offer a range of choice and control options.

We provide services including, but not limited to:
Financial Management Services Agency With Choice/Co-Employment Services Self-Directed Personal Care Services Training Support for People Self-Directing Care Support Broker Services In-Home Caregiving Services Respite Services	Chore Services Habilitative Care Vendor and Product Services Veteran Care Services Traditional Agency Based Care Private Duty Nursing Private Pay Options

We are here to assist you!

WHO WE SERVE

Our programs are designed to support your independence so you can remain in the comfort and security of the home you love.

We serve more than 96,000 participants and 126,000 direct care workers through Medicaid programs across the United States.

If you or a loved one is an individual with a disability, chronically ill, or simply wants to age at home, our knowledgeable and caring staff will work with you to find the appropriate services and supports you need so you can remain safe, healthy, and independent in your home and community.

Our programs support your evolving needs.

WHERE WE WORK

Consumer Direct Care Network provides a broad spectrum of in-home care services across the nation, including Alaska, Arizona, Colorado, Florida, Idaho, Montana, New Mexico, Nevada, South Dakota, Tennessee, Texas, Virginia, Washington, and Wisconsin.

Our community-based offices are staffed with local and caring personnel ready to provide superior customer service to help you succeed in living the life you choose.

Review our Locations Page to find an office near you.

HOW WE SERVE

We understand you are the expert when it comes to the care you or your family needs, and we are here to support your choices. You’ve spent a lifetime making your own decisions and supporting your family’s best interests. The in-home care you or your family require should be no different.

We Support Your Independence

– Stay in your home and community
– Choose your own caregivers, potentially even your friends or family
– Manage your care – YOU are in control

Our job is to help make your home care journey easy.

What People Say About Us

“Self-Directed services with Consumer Direct has helped to ensure my ability to stay in my home, within my community. I am gradually able to regain some of my independence because of the support I receive. Without the option of self-directed services I would be unable to afford the help I need to remain safely in my home while I recover from a disabling stroke. The improved quality of life afforded me through Self Directed with Consumer Direct is priceless.” J. G.

“I love Consumer Direct Services because of independence. It helps me to do things on my own, my own decisions and choices.” R. P.

“Consumer Direct has helped me in a lot of ways because I was running out of options. My choices were to quit my job or put my daughter in a rest home. But Consumer Direct came into my life and took care of everything. Now, I get to take care of my daughter at home.” M. A.

“Working with Consumer Direct is a pleasure. The staff are always courteous, knowledgeable, and communication is clear and concise. In a world where quality public relations is rare, Consumer Direct raises the bar. We are able to provide our staff timely payroll, resolve any concerns, and meet the guidelines of the state by using Consumer Direct services. With the responsibilities of parenting a child with special needs it gives me peace of mind to know this is an area I do not have to worry about.” J.T.

“CDCN is more like my family than a service agency. I owe the quality of my life to them. They are the greatest, most compassionate group of people I have ever met. I love my care coordinator & can count on him without any doubt.” Anonymous

“It's absolutely wonderful to work in an environment where people care and respect you. The people here truly care for their clients and their caregivers! ” Anonymous

“I honestly appreciate the ability to direct my own care versus the agency doing it for me. This gives me more mental independence/freedom to decide who stays and who leaves.  I wish this concept was introduced or even in circulation 30+ years ago because just the thought of being familiar with my caregivers prior to them caring for me is simply a breath of fresh air.  Shout out to Consumer Direct!” Anonymous

“I am blind, with a host of other health issues. 10 years ago I learned of Consumer Direct and their service which provided me with a means of living in my own home independently by way of a self directed care plan. I want to express the hope and satisfaction this has brought my life. I am grateful for the independence and peace this has provided me.” L. M.

“One of the best Home Healthcare companies who truly care about their clients. Cant say enough good about this company.” Anonymous

“As Summer's mother, I love the ability to have a caregiver of my choice in the home. By doing so, I feel like my daughter not only has a companion and helper that she can connect with, but it also gives me the security of knowing the caregiver, and a feeling of safeness when I'm not there!” P. B

“I have respect for Consumer Direct personnel for the service, respectfulness and special care they have for me.  I am grateful with all my heart for what they have done for me. Everything has been magnificent for me, a million thanks.” Anonymous

“Since the very first day of receiving services through Consumer Direct, it's been terrific! I have friends and my mom providing the care I need. When mom calls with questions, the Consumer Direct staff are very responsive. I’d rate their performance, Over the Top!” A.J.