Chief Administrative Officer Jim McInnis brings a wealth of professional and personal knowledge and experience to Consumer Direct Care Network, strengthened by his willingness and drive to learn, to lead, and to help.

Before coming to CDCN, Jim developed and led teams who implemented consumer-direction programs in over 25 states, serving over 120,000 consumers and managing a workforce of over 300,000 caregivers and over $3 billion of Managed Care Organization and Medicaid funds. Jim has a bachelor’s degree from Northeastern University and a master’s degree in business administration from Clark University. As CAO, Jim oversees CDCN’s HR, Legal, Tax, and Payroll teams.  

 Jim is the parent of a person with a disability, bringing his distinct perspective as someone who sees the impact daily of innovative home care.